Invoice Reminder Text

Why Use Text Messages for Invoice Reminders?

Your customers are far more likely to receive and read your text messages and quite frankly, it gets the point across when you need to remind someone to pay their invoice.

90% of text messages are read within 3 minutes.

Let’s face it. If you need to send reminders about invoices to make sure they get paid, then your customer probably needs reminders often.

Text messages can potentially be viewed as a more aggressive and personal reminder, but sometimes they are necessary. There are ways to make your reminders less threatening.

Overdue invoices can negatively affect your business cash flow and can cost your business hundreds to hundreds of thousands of dollars. If you are in charge of collecting late payments or simply in charge of sending and receiving invoices, you need to have a process and tools available to help you save time and get paid.

Who Should Use Invoice Reminder Text Messages?

Accounts Receivable

Accounts receivable departments can use SMS invoice reminders to reduce the number of late payments they receive. By scheduling or even setting up recurring SMS reminders.

Collections Agency

Collections agencies can use software like to TextSpot to create specific groups and import hundreds to thousands of contacts to send payment reminders to.

Business Owners

As a business owner, you’ve got enough hats to wear and tasks to keep you busy. Reminding your customers to pay you is a necessary task. Scheduled and recurring SMS reminders can make sure your customers are always aware of their open or new invoices so that way you can avoid late payment reminders.

When Should You Use Invoice Reminders?

Outstanding Payments

If you simply want to remind your clients or customers that an outstanding invoice is due soon, SMS or email reminders are a great way to gently remind them that their invoice is due soon.

Many invoicing software platforms have built in email reminders, but many don’t include SMS reminders. Connecting your software to an application like TextSpot would allow you to send text messages, which have a much higher open rate than emails.

Late Payments or Overdue Payments

If you have a client or customer that has a late payment or is prone to being late to pay their invoices, SMS reminders can help. Sending a text message communicates that you’re serious about getting paid on time since texting tends to be a little more personal.

What to Include in an Invoice Reminder

When sending an invoice reminder to someone, you should always make sure to recipient knows who is sending the reminder and what the invoice is for. You can include items like:

• Your business name or the name of the business collecting the unpaid invoice.
• An invoice number and total.
• Information about the payment terms.
• A link to the original invoice or a link to pay the invoice.
• Payment options.
• Payment methods available.
• How many days overdue the payment is.

This may seem like a lot of information to include. Keep in mind that text messages are limited to 160 characters. You can of course send a message in multiple segments.

Example Invoice Reminder Texts

Here are some examples of invoice reminder text messages you can send to customers and clients:

1. Hi [INSERT NAME], this is a reminder that your invoice is due in [NUMBER OF DAYS]. Please pay via this link: [YOUR PAYMENT LINK].
2. [INSERT NAME], your payment to [YOUR COMPANY NAME] is past due. Please pay now to avoid a late fee.
3. This is a friendly reminder that your invoice from [YOUR COMPANY NAME] has not been paid.
4. Invoice #1234 for [YOUR COMPANY NAME] is due tomorrow. Don’t forget to pay to avoid a late fee. Pay via this link [YOUR PAYMENT LINK]
5. Your invoice with [YOUR COMPANY NAME] is overdue. Please pay to avoid an additional late fee which will be applied tomorrow.

Invoice Reminder Texts vs Phone Calls

Getting someone on the phone to remind them about your invoice is great and can be really effective. However, a lot of people like to avoid calls where they know they’ll be reminded to pay their invoices. In fact, a lot of people simply avoid phone calls altogether if they believe the message could be received via text.

Phone calls have their place for collecting invoices, but SMS can help. We encourage the use of both if you want to reduce late payments.